Shipping
Standard Shipping Times
Metro Manila: 7 - 15 business days
Regional: 7 - 15 business days
Cebu - 1 - 3 business days
Embroidery
Orders take 14-30 business days to process before packing and shipping out. We do not embroider on weekends.
Processing Times
Orders take 1-2 business days to process after placing the order before shipping out. We do not ship out on weekends.
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!
If you need more detailed information, please shoot us an email at [info@kines.ph] and we'll help you out!
Unexpected Delays
In some instances the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as international customs processing and holidays that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.